IT Management & Support – C3 Systems & Security

We're in it for the long term...

Years

Clients

Projects

Solved Tickets

What we bring to the table...

When you work with C3 Systems & Security you not only get a secure, healthy IT management platform for your company, you get an IT friend and partner. We strive to be an extension of your company. We get to know your employees, your business model, your processes, your likes and your dislikes. We get to know you and your associates. We aren’t only partners with our customers, we are partners with your partners; forming a team that allows you to leverage all your technology investments. We have partners to share with you, too! We partner with our hand picked best of breed Internet Service Providers, web hosting platforms, major hardware and software manufacturers and SaaS providers to provide your organization with better prices, better support, and better service. We can escalate problems and handle returns seamlessly. Our relationships will give you convenient business processes and make your IT department one of the smoothest divisions of your organization.

Get access to the brain trust...

As the IT landscape grows increasingly complex, the need for specialized expertise has never been greater. The days of the jack-of-all-trades are over; today’s IT challenges require professionals who are not only experienced but also highly specialized. At C3 Systems & Security, we’ve curated a team of experts each trained and seasoned in specific domains such as cloud systems, SaaS providers, security, network, server, and desktop/laptop endpoint and mobile device management.

You no longer need to juggle multiple companies or manage a large in-house IT staff to ensure your network’s health. Our team of specialists provides comprehensive coverage, so you can have peace of mind knowing every aspect of your network is in expert hands. With C3, you gain a partner who ensures your IT infrastructure is robust and reliable, allowing you to focus on growing your business without the technological overhead.

Keep it local. To the US.

You might outsource your IT management to C3 - but we will never off-shore

We have a 100% US-based staff, and our staff members are prohibited from accessing any aspect of our system outside of the country. We're not xenophobic - we're just extremely security conscious! We also have lifelong mission to bolster up the technical resources in the US, so we're strong believers in keeping it local. While we understand that offshoring is necessary in the global economy, we also believe that your IT vendor may be taking risks in doing so. If you currently do business with an IT provider other than C3, we strongly encourage you to ask who has access to your systems, servers, data and device management - the answer might just surprise you!

Get an expert. With a dash of AI.

In today’s fast-paced business environment, immediate support isn’t just a luxury—it’s a necessity. With C3 Systems & Security managed services, your team gains direct access to our expert help desk engineers, who successfully resolve 99% percent of client issues remotely. For the challenges that need a hands-on approach, we provide swift on-site support for our Los Angeles clients.

Our streamlined process means there’s a single point of contact for all network-related issues, making it clear when and how problems are resolved. This transparency allows you to see the true value of your investment in IT support. By reducing end-user issues, we increase the productivity of your employees, allowing them more time to drive your business forward.

With in-house built machine learning and artificial intelligence that learns from your company issues and proactively offers suggestions to our engineers on how to remediate issues, you’ll find that we’re pretty quick learners! Once an issue has been solved anywhere in our client base, your business gains the advantage of our proprietary knowledge pool to solve it more quickly for your business.

We'll keep watch. We might annoy you.

(but it's for your own good)

Proactive Monitoring

Properly maintained equipment runs more efficiently. The same is true of your network. By taking a proactive approach with mission critical servers and other network devices, you can increase availability and responsiveness. With our managed support services, your organization will benefit from a stable, secure, and fully-functional network at all times. We monitor your network 7×24 to ensure problems are identified, isolated and eliminated before they can affect employee productivity. Our monthly reports reveal network and server capacity to help you plan for the future. Our reports can also be used to address compliancy regulations like HIPAA, Sarbanes Oxley, GLBA and other industry best practices. From verifying your anti-virus signature downloads to monitoring your system backups, our proactive approach will make you once again proud of your technology investment.

One size does NOT fit ALL.

Flexible, Comprehensive and Scalable

At C3 Systems & Security, we understand that no two businesses are alike. That's why we offer flexible, scalable IT services designed to meet the unique needs of small to midsize businesses. Whether you're seeking continuous full-scale support or just an occasional helping hand, our team is ready to assist with everything from help desk queries and on-site support to remote monitoring and rapid emergency response. As your business evolves, so too can your support plan. Our managed support services provide comprehensive network care—from workstations and servers to security—ensuring that every aspect of your IT infrastructure is robust and reliable. We're not just a service provider; we're your IT partner, dedicated to supporting your growth and adapting to your changing needs. Best of all, our services are as flexible as they are comprehensive. You can scale your support up or down based on your current requirements, ensuring you always have exactly what you need to maintain a secure and efficient network. With C3 Systems & Security, you gain peace of mind and a healthy IT environment, all at a reasonable cost.

Ready To Get Started? Call Us Now

QBR (vCIO)

Quarterly Tech Strategy Meetings

Personalized Technology Roadmap

Regular Support Ticket Review

HR Coordination for New Hires / Terminations

Licensing Audit (Office 365)

Diaster Recovery / Business Continuity Plan

REPORTING

Monthly Management Report

Proactive Remeditation of Issues in Reports

SYSTEMS SERVICES

Unlimited Helpdesk Support (Remote)

Device Monitoring + Managed Anti-Virus / Anti-Malware

Advanced Anti-Virus (EDR)

Back up Monitoring

Asset Reporting

Weekly/Update Patch Deployment

Weekly/Update Patch Deployment Issue Remediation

Workstation Backup

Monitoring and Back up of Servers

Custom New User Set Up Form

Security Patch Reporting and Remediation

SYSTEMS SERVICES

Device Depot at C3 HQ

Microsoft 365 Business Premium

Microsoft 365 Backup + Business Continuity

Domain Expiration Monitoring

Ewaste Management / Destruction (Computers Only)

Hardware Procurement

Automated Software Deployment

Password Management System

Website Uptime/Downtime/Reputation Monitoring

Printer Management Automation